Won't start Immobilizer Malfunction

[SKM]

I need some help! I have a 2015 ST. Recently had the front right axle replaced, and a new battery. Ran great for a week, then after turning it off, it would not restart. I get a screen saying immobilizer malfunction and steering fault. I disconnected the battery, put new batteries in the key fobs, checked all fuses. Still will not start and I get the immobilizer malfunction warning and steering fault. Nearest Ford dealer is 40 miles away. Any suggestions?

 

[D1JL]

With a code reader; do you get any codes?
Is it possible you disconnected or damaged a sensor on the steering rack?

 

[SKM]

Have code reader on the way. Car is not running so didn't want a tow bill (yet) until we have checked error codes.
I had the work done by someone else on axle and he says no sensors were damaged.

 

[SteveS]

When you research this error message, the vast majority of the time it is an electrical fault which causes this problem. It can be anything from a bad battery (even though you just replaced it--there's another forum user who bought a battery which was bad and it took buying another one to fix) to a bad ground to a bad door or tailgate switch. It can also be a dead battery in the key fob. I also found a method for resetting the immobilizer, but it required a Fiesta that uses a key to start.

 

[D1JL]

Since you did work on an axel and you are getting a steering error, please check these connections.

 

[SKM]

Thanks for info. I will be checking out the battery. Also ask some more questions of mechanic about the steering fault.

 

[HardBoiledEgg]

TOW IT


PROBABLY NEEDS A RACK